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YOU CAN ORDER WITH CONFIDENCE
HOW TO ORDER
Simply find the item you wish to purchase and click
.
That will transport you and your desired item
to the shopping cart where you can see and/or adjust the number of items you
have selected for purchase.
Once at the secure cart, you can preview your order as it
accumulates (including normal ground shipping charges to lower 48 US) and then return to the page you were
shopping.
When you are satisfied with your purchases and wish to have the order
processed, proceed to checkout.
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COOKIES
You don't want another shopper putting items into your shopping basket.
Our cookies are tiny "byte-sized" computer morsels that get sent to
your computer from our computer so that our cart can identify your
personal shopping basket by number.
That way, your product choices go into your cart and other
shopper's choices go into their own buggies.
Your web browser automatically deletes our "cookies" after a few hours
so that they don't take up unnecessary space.
If you are shopping at Shop4LifeJackets with your cookies "disabled" your
shopping basket may not work effectively. If that happens either
re-enable your cookies in your browser options or email us at Service@Shop4Network.com.
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SECURITY
Easy & Secure Ordering. Our Shopping Cart is encrypted with 128 bit encryption
and secured by one of the most trusted names in web transactions. To make your browsing super fast, you will see
the locked padlock only when necessary - when you reach the section of the order where you are asked to input your personal information.
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HOW TO PAY FOR DOMESTIC ORDERS
CHARGE:
For most orders, we accept Visa, MasterCard, Discover, and
American Express.
CHECKS: Shop4LifeJackets accepts
personal checks, money orders, cashier's checks, business checks,
government or institutionial-issued checks for the EXACT amountof the
purchase including any shipping and handling charges.
We reserve the right to hold your order until check clearance
is guaranteed. Bank cashier's checks, money orders, or wire transfers
will assure your order of quick shipping.
Make checks out to and send checks to:
Discount Shop4Network LLC
202 Walton Way.
STE. 192 #228
Cedar Park, Tx 78613
COD: Unfortunately, at this time
we cannot ship to you "Cash on Delivery",
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PRICE CHANGES
Because we deal with literally hundreds of suppliers and manufacturers and
suppliers' prices change, our prices are in constant flux. Prices in our
catalogue are kept current on a daily basis and are rarely different than
the catalog shows. However, we are not responsible for typographical errors,
and prices and availability are subject to change without notice.
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BACKORDERS AND DISCONTINUED
From time to time (and much to our dismay),
shortages and out of stocks will occur.
Items may be backordered for three reasons:
-
There is more demand for the item than we originally anticipated, and
our suppliers have to re-supply us with the additional inventory.
-
The manufacturer has failed to ship to us in a timely
manner due to a shortage of parts, materials, etc.
- Transportation strikes, natural disasters, etc.
When we experience an out of stock situation,
your entire order will be shipped at one time if
the out of stock item arrives within 5 working days of the
date of your order.
If we don't anticipate being able to restock
quickly enough to meet the 5-working day limit,
your order will be shipped minus the out of stock item.
At that time, out-of-stock items priced over $15.00 will be
treated as a backorder unless the customer requests that we not
ship backorders.
Out-of-stock items priced under $15.00 will be
deleted from the order, and you will be asked to re-order at another time.
For standard-sized backordered items, freight will be calculated
on the entire order, charged on the first part, and the backordered
items will be sent as quickly as possible with no additional
freight charges. Oversized-backordered items (those marked
with *'s or ++) will be charged the actual freight when they are shipped.
If we don't anticipate re-stock of an item
in a reasonable amount of time,
your order will be shipped minus the out of stock item, and you will be asked to
re-order at another time.
Discontinued items will, of course, not be shipped.
You will receive a notice in the first package indicating the dispensation of
any items not shipped.
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SIZES
No two individuals are alike. We will print the most accurate details
possible of item sizes and recommendations for fit if we know them.
However, all sizes are approximate, and we can NOT guarantee
items as far as the fit for your individual case.
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TAX
Retail tax is charged only to shipments shipped to or ordered by persons
living in Texas. Even Texas residents can save on taxes!
Our tax rate is 8.25%!
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SPECIAL ORDERS?
Some items are available but not stocked by our warehouses. They can
be ordered from the manufacturers and shipped either through our warehouse
or direct from the manufacturers to you. These items take a little more
time to coordinate and ship, may incur an extra handling charge,
and are non-returnable items. If you have ascertained the availability
of the item by search through our e-mail search department, you may order it
by telephone or direct e-mail order.
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OUR NO-HASSLES PROMISE TO YOU
We want you to try anything in this catalogue risk-free.
You'll usually find our product descriptions more complete than other life jacket catalogues. We feel that the more you know about a product, the more
likely you are to like it when it arrives.
That's important to us because when you do receive a product from us,
you have 30 days from the date of the invoice to decide if
it is what you expected
it fits your needs
it is what you want
If, upon viewing an item, you're not delighted with any merchandise you buy from us,
just return it to us.* No explanation of why you are
returning it is necessary, but we'd like to know if it will help us
solve an inadequacy on our part.
Also tell us what instructions you have concerning replacement, substitution,
or refund
Send it prepaid, insured, in new,
unused condition with its
original parts, instructions, packaging, and your invoice (or a copy)
within 30 days of the date on the original invoice.
* Exceptions are few and most of them are common sense.
(ie: "We can't take back a half eaten hamburger or a crashed vehicle") We do
not take back special orders, videos and books. If an exception is made there will be a 20% restocking fee.
Items that do not meet the above few conditions will be subject to a
restocking fee or, at the Company's option, returned to the customer
without a refund. Shipping costs on any package returned to you will
be charged to your account.
Click Here to download a Return Authorization Form
We are not responsible for damage which occurs in transit by return nor do
we accept COD returns.
Send Returns and Exchanges to:
Discount Shop4Network LLC
202 Walton Way Suite 192 #228
Cedar Park, Texas 78613
When we receive your return, we'll
exchange it or refund the purchase price (less shipping and handling),
whichever you prefer.
(Please allow 10-21 days for credit issue)
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NON-RETURNABLE ITEMS
Shop4LifeJackets is always concerned
about your satisfaction. However, we regret that personalized items, books and videos, and special order items
cannot be returned to us unless there is a defect
in workmanship in which case we will replace with an identical product.
Also see information about remote control products and scooters above.
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SHIPPING REFUSALS
Shop4LifeJackets strives to give you the best service
available anywhere. An order placed and shipped from our
warehouse at your request is considered your responsibility as soon
as it leaves our warehouse. Should you decide that you wish to
refuse receipt of an item legitimately ordered from us (which has
already been processed and handled through our order and shipping department)
credit will be issued for the item, minus shipping charges and minus
a 20% restocking fee.
If you wish to cancel an order after we have shipped and
before you have received it, please call our service desk to
request an authorization to refuse receipt (to avoid
the 20% restocking fee). Email us at Service@Shop4NEtwork.com.
MANUFACTURER'S WARRANTIES
We carry the best products, and our customers experience very few problems.
However, should you experience a problem with any item during its manufacturer's
warranty period, you can turn to the manufacturers
with confidence. We'll gladly help you get in touch with them directly
to save you both time and expense.
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DEFECTIVE MERCHANDISE
We purchase from the most reputable manufacturers, and there is rarely an
issue with defective products. However, factories make the occassional
mistake.
If an item doesn't work properly, please call the manufacturer (listed
in the product literature) or e-mail our customer service
department to report the problem immediately.
In most cases (because we're not experts at diagnosing problems),
we will put you into direct touch with the manufacturer.
In all cases, save all of the packaging and packing materials
(1 business day)of receipt. Email us at Service@Shop4Network.com.
Defective items will be replaced with the identical item or handled by the
manufacturer directly.
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SHOULD A MISTAKE OCCUR
We make every attempt to avoid errors in the processing
of your order, but sometimes mistakes happen. When one does occur, please allow us
to correct it.
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ITEMS DAMAGED IN SHIPPING
We ship by the most efficient means possible. However, damage occasionally
occurs
If a package appears to have obvious damage on the outside which
may affect the product inside, please refuse shipment at your door
or ask the carrier to note the damage on his shipping manifest and
call our customer service department within 24 hours to report any
damage sustained.
This procedure is particularly
important for large items shipped by motor freight carriers.
The customer must inspect the delivered item for damage (both
external and not visible from the outside) upon receipt of the
merchandise. That requires removing any shrink wrapping, cardboard
or other packing materials so that all aspects can be inspected.
Any damage should be noted on the carrier's acceptance report,
and such damage reported to Shop4LifeJackets.com within 24 hours of
delivery.
Once the product is accepted by the Customer without notation of
damage, damage incurred becomes the responsibility of the Customer,
and (while Shop4LifeJackets.com will help with any latent damage claim)
Shop4LifeJackets is not liable for damage incurred subsequent to receipt
and acceptance of the product.
In all cases of damage, save all of the packaging and
packing materials and call our customer service department
within 24 hours (1 business day) of receipt. Email us at Service@Shop4Network.com.
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HOW WE DELIVER ORDERS WITHIN CONTINENTAL U.S.
We routinely ship Domestic (continental US)
orders by UPS, Fed Ex, or USPS ground transportation.
UPS and Fed Ex will not deliver to a post office box. For this reason,
please provide us with a physical
address for delivery rather than a Post Office Box.
(See below if you need to ship to PO Box address)
Additionally, some oversize or inordinately heavy items may be shipped by
Motor Freight or
Regular Post. In that case, we will need your exact address to estimate
charges.
Customers who request US Postal delivery or who give us only a
Postal address to which to deliver will be delivered by USPS
and are charged according to the policies for postal orders below.
For
Post Office Box Addresses, APO/FPO, Alaska, Hawaii, & US Territories
International orders
Most orders can leave our warehouse within 1 - 3 business days
of receipt of the order.
UPS Definition of Shipping Time
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Aerosols cannot ship by air
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FREIGHT CHARGES FOR ORDERS WITHIN CONTINENTAL U.S.
Shop4LifeJackets ships for as low as $10.95.
Domestic ground shipping charges on most orders
are inexpensive and easy to calculate before you finalize your order.
In some places in our catalog, items are listed in case
quantities. For those items, orders of multiple single packs will be billed
at multiple pack rates where the number of individual items equals the
multiple pack.
Because we have not anticipated all possible large volume or extra heavy
purchases to single individuals, heavy or large volume orders may incur extra shipping above that
calculated by the order cart. We will not, however, ship such an order with
its added shipping charges without first contacting the customer to get
approval of the changes.
The table below shows you charges according to the
value of your purchase and whether you have ordered any
Oversized
items.(Items marked with * or ~ or ++).
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OVERSIZED ITEMS
An oversized item is one whose weight may be under 30 Lb. but whose physical
dimensions and bulky appearance take up extra room in the cargo area of
the shipper's transport vehicles. These items are charged for 30 Lb
of weight even though they do not weigh 30 Lb.
A double oversized item is one whose weight is over 30 Lbs and
under 70 Lb. but whose physical
dimensions and bulky appearance take up extra room in the cargo area of
the shipper's transport vehicles. These items are charged for 70 Lb
of weight even though they do not weigh 70 Lb.
For ease of calculation, see the
chart above
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Shipping time = order processing time + shipping option you
have chosen on your order.
Please allow 1-2 weeks for standard delivery of most items
within the continental US. Domestic UPS takes 3-7
business working days for delivery.
We can usually ship your order from our warehouse
or the warehouse of the manufacturer or supplier
within 1-3 working days of receipt of the order.
Fed Ex, UPS, US Postal Service, and the shipping departments of our suppliers
are not under our employ, and we cannot guarantee exact delivery.
Because the arrival time of your order is often dictated by conditions which are
out of our control,
we would rather err on the side of caution than promise
our customers what others may not be able to
do
We will not normally be alarmed nor trace any
usual ground shipments
until at
least 2 weeks after shipping.
Express UPS shipments are guaranteed by UPS to arrive on schedule.
UPS Ground and USPS postal priority are not guaranteed by the shipper
to arrive on any special time schedule.
To find out how long UPS Ground Transportation usually takes from
Shop4LifeJackets to you, go to
UPS Transit Time
and type in our Texas zip code: 78613. Add two working days
(after the first working day we receive the order) to the transit time.
That gives the order time to leave our warehouse.
While this is not a guarantee of delivery on that exact time
schedule it is usually fairly realistic.
If timing is critical, please specify Next Day, 2nd day or 3 day Select
delivery. Those items, obviously, will get special attention
and express handling from our order department to you.
See more details about shipping charges and
timing on rush orders.
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HOW WE DELIVER APO & U.S. TERRITORIES
Yes, we can ship to Alaska, Hawaii, and U.S. territories outside the
contiguous 48 states by U.S.Postal Service or Postal Priority where
possible. Additionally, sensitive to the plight of our
many troops in foreign countries, we can now
ship to APO or FPO addresses.
Most orders to Postal addresses ship by Priority mail.
However, some extra heavy or dense items may ship regular post
(i.e. foods or litter etc).
No tracking is provided by the U.S. Post Office,
which complicates the process. Although we anticipate few problems,
we can make no guarantees of adequate delivery.
Unfortunately, many of our distributors and suppliers will not ship by
U.S. Postal Service. Therefore, some items incur longer shipping time
as they must be shipped to our Texas warehouse before being sent to
these addresses.
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SHIPPING CHARGES TO APO & U.S. TERRITORIES
Shipping charges to APO and FPO addresses, Alaska, Hawaii, and U.S. Territories
are shown below.
Hi, AK, U.S. Territories, and APO/FPO Shipping
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Single Item Orders: $10.95 Ground
Shipping (None Oversized Items)
Plus
$3 per pound (Actual
weight or dimensional whichever is larger). |
$10.95 |
Each Additional Item Ships for only $10.00 when added to
the same order
(None
Oversized Items) |
$10.00 |
Items marked with this symbol
are charged regular shipping as described above plus oversize charges
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OVERSIZED ITEMS GOING TO APO & U.S. TERRITORIES
Handling charges are charged on oversized items - items marked with
asterix's
For ONE
add $4.00
For TWO
add $8.00
For THREE
add $12.00
For FOUR
add $85.00
to the regular APO/FPO, Ak, Hi, and territories shipping chart above.
Some items such as swimming pools, towing craft
and other bulky or heavy items are unable to ship by U.S. Post due to size restrictions, and can therefore, not be shipped to these addresses. If you are in doubt,
ask
our shipping department. We will need the item number,
item description, and the exact address where you would like it shipped.
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SHIPPING TIME TO APO & U.S. TERRITORIES
We can usually ship your order from our warehouse
within 12-48 hours of receipt of the order. However, most of our suppliers
will not ship by post.
Therefore, APO/FPO orders are usually shipped only
from the home location of Shop4LifeJackets in Austin, Texas. This sometimes
occasions some delay in shipping while an item travels from its
original supplier to Texas FIRST and is then shipped to you.
The arrival time of your order is also dictated by conditions which are
out of our control.
We would rather err on the side of caution than promise
our customers what others may not be able to
do.
Usual U.S. Postal Priority timing should be calculated for all orders
outside the contiguous 48 states.
APO/FPO Post can take from 2-6 weeks to reach you.
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EXPRESS SHIPPING TO APO & U.S. TERRITORIES
There is no reasonably priced, faster way to ship to most of these addresses (including
APO/FPO addresses) than Postal Priority. Please do NOT request
UPS Rush shipping for orders to APO/FPO, Alaska, Hawaii, or US territory orders.
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APO/FPO SHIPPING RESTRICTIONS
Most APO/FPO addresses have the following general restrictions:
Packages may not exceed 70 lbs.
(Some zip codes have lower limits)
Packages may not exceed 130 inches in combined length and girth.
(This means if you have a package that is 100" in length and 40" when you measure
around it, you cannot send the item)
All packages must be sent via the U.S. Postal System.
The post office also requires companies or individuals to hand deliver
packages being sent to APO/FPO addresses. (This is one reason
why many merchants won't ship to APO/FPO addresses.)
Firearms, alcohol, perishable foodstuffs and certain hazardous
items also are restricted.
Each zip code may have an even more detailed list of the restrictions
for certain types of products.
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Customer Service at Shop4LifeJackets.com
CONTACT US DIRECTLY
Shop4LifeJackets.com can be emailed at Service@Shop4Network.com.
Our sales associates will gladly take take your order by telephone
Monday through Thursday 10:00am-5:00pm & Fri 10:00am - 2:00pm United States CST.
LOOKING FOR AN UNLISTED ITEM?
If you are looking for a particular product which you don't see in our
catalogue, ask by e-mail, 24 hours a day. We'd love to hear from you, and
we will reply as quickly as possible.
E-Mail
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NEED MORE PRODUCT INFORMATION?
If you need more details about a listed item before you can place
your order, a knowledgable and helpful sales associate
will be delighted to help you Monday through Thursday 10:00am-5:00pm & Fri 10:00am
- 2:00pm United States CST.
Email us at
Service@Shop4Network.com
However, we are sometimes overwhelmed with the volume of inquiries,
or we may not be able to give you details without some research,
in which case our sales associates will refer you to our
E-mail Research Department.
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NEED LARGE ITEM SHIPPING DETAILS?
To obtain a shipping quote on large or motor-freighted items prior to
placing your order, please send the item numbers and your exact shipping
address. We can research the cost and give you more
exact information.
E-mail Shop4LifeJackets.com
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NEED TO RETURN AN ITEM?
We hope you'll be happy with each an every item you
purchase from us. However, if for any reason you wish to return an item,
we'd like it to be as hassle-free as possible.
See our Guarantee, Warranty & Return information
for details. If you wish to check the status of an item you have already returned
E-Mail
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NEED TO CHANGE AN ORDER THAT HAS ALREADY BEEN PLACED?
Changes will be effected if they are processed before shipping time on the
day of the order. Our sales staff will be delighted to help change information
on your order Monday through Thursday 10:00am-5:00pm & Fri 10:00am - 2:00pm United
States CST.
You may email us at
Service@Shop4Network.com
Or you may
E-mail Shop4LifeJackets.com
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NEED TO CHECK THE STATUS OF YOUR ORDER OR YOUR RETURN?
If you got an ORDER NUMBER, we got the order
If you placed your order directly via the order cart
on our site, you should have viewed a
page which detailed your order (including any shipping and handling charges)
and which also gave you your ORDER NUMBER.
If you did NOT get an order number
If, at the end of your on-line transaction, you received any
message other than your ORDER NUMBER, (such as ORDER CART EMPTY)
or you did NOT get an order number, your transaction may not have gone
through. We download orders systematically during our business hours.
If there is a question about whether your order went
through, e-mail us and we will track it. If it did NOT get
to us, we'll let you know.
Have you checked your e-mail for a contact from UPS or a message
for us?
If your correct e-mail address was on your order, you should
have gotten an e-mail response from UPS within 1-3 business days.
We provide you with your UPS tracking number so that you are aware
that
your order has shipped and so that you may track its progress
via UPS's Tracking Systems.
Has it been more than 2 weeks since your order was placed?
If it has been more than two weeks since your order was placed
and you have heard nothing, please e-mail, as we may need to
institute a search for your order.
Click Here to E-mail
Us NowPlease do not call the order department
for order status checks. They are equipped to take orders only.
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